How many garment manufacturer you have? Are you have a good relation with them? Curious what they do every day? Do they sometimes take a long time to reply you?Today's article will show your the real every day life about the garment manufacturer.
When our salespeople wake up in the morning, the first thing they do is check to see if the customer has responded to their message. Because of the time difference between us and other countries, many times when customers chat with us, it is actually in the evening or early morning in China. Some salesmen will chat with customers all night to avoid losing customers, just to improve their relationship with them or win orders. And, regardless of their physical condition, they will report to work on time, which is probably why so many people who want to start their businesses choose China as a supplier. The salesman will go to the factory first after arriving at the company to see if the bulk or samples of their customers have been completed or if there is any problem before having breakfast. If it's almost finished, the salesperson will be delighted to inform the customer. If it's the other way around, the salesperson will be under a lot of stress. If the problem is unsolvable, the salesperson must communicate with the customer. The customer is very likely to lose his cool and lash out at the salesperson at this point. If the problem can be solved, the manufacturer will usually not communicate with the customer and will solve it by the company itself but this will almost certainly lengthen delivery times, which is why many customers place large orders with suppliers, but delivery times have been uncertain.
In China, the afternoon and evening are equivalent to the morning in Europe. Our salesmen will contact European customers, such as the United Kingdom, Germany, Italy, and others, at this time to provide updates on the bulk cargo or sample progress. Despite this, the afternoon is not as busy as the morning because many foreigners prefer not to take care of work as soon as they wake up. In this situation, the salesperson may order takeout or snacks and come to work while relaxing, as this is a rare free moment. The order of clothing, whether a sample or a bulk order, is time-consuming because many details must be confirmed with the customer, and some processes do not support the customer's idea. Communication with the customer may take a long time in this case, due to the time difference. It will take 5-7 days to confirm sample information. Even if it is confirmed, there may be issues with sample preparation, such as color differences. In this case, you could send the color card to the customer along with the sample, and then choose the color in bulk based on the color that the customer confirmed after receiving the color card. Customers who have worked in this industry for a long time will be able to quickly solve this issue if it arises. They can explain the incident and offer solutions in a few words, and customers have a lot of faith in such professional salesmen. Therefore, it is said that having free afternoon tea time is rare. In many cases, salespeople will not allow themselves time to rest. They will take the initiative to develop customers if they do not need to follow up with customers for the time being. For instance, Instagram, Facebook, Google, and other social media platforms. There are many ways to develop customers, but winning this customer's order is particularly difficult, and it necessitates patience and perseverance. Our salesmen have been working hard because the road to success is not always easy.
